To improve performance, first change behaviors
In asset-intensive industries, such as oil & gas, pulp and paper and chemicals manufacturing, changing behaviors is essential to achieving better performance and, ultimately, operations excellence:
- Reduce or eliminate all behavior that creates waste: Waste occurs because people do things inefficiently, are unaware of better alternatives for solving problems, make mistakes, are slow to learn, refuse to collaborate, create barriers to good teamwork and exhibit any number of other characteristics that diminish the opportunity for creating optimal value.
- Quality of products and services must be improved and sustained at the highest possible level of excellence to ensure customer enthusiasm. Additionally, quality must be considered in the broadest sense that the corporation must conform to… with global social expectations and the need for sustainable development.
MTG employs fact-based, data-driven analysis and a variety of methodologies (based upon Lean-Six Sigma) to help organizations make the changes necessary to achieve and sustain operations excellence.
We work in partnership with our clients to ensure that the following key objectives are achieved:
- Formulating and adapting operations strategies to the needs of customers and the realities of a competitive landscape
- Identifying customer needs and facilitating the creation of products and services to meet customers’ needs
- Designing the business model necessary to operate at optimal levels of performance
- Designing an organization that is aligned to deliver optimal value
- Designing the business processes needed to deliver optimal value
- Optimizing the economic value of assets
- Designing and installing the “Execution Control System” needed to achieve and sustain the operations excellence agenda
- Execution of all performance excellence initiatives required to achieve and sustain operations excellence
